IPL Machine FAQs

Does it come with a battery?

No, our handset quartz tube requires a lot of energy that no battery will be able to sustain. You would need to keep the handset plugged in at all times while in use.

Do I need to wear eye protection?

No, eye protection is not required whilst using our Handset. Our Handsets have been designed with a sensor and will not pulse a light unless the entire window is pressed against your skin. That being said, you should never try and look directly into the light as it flashes.

Which areas of my body can I use it on?

You can use your handset on your whole body, including your Brazilian and face (just be sure to not get too close to your eyes). The handset should not be used directly on genitals or nipples.

Can I use it on tattoos?

We do not recommend using the product over tattoos. Whilst accidental flash is not going to do anything, continuous use on tattoos may cause them to fade away.

How long will it take before I start seeing results?

Most users start to see a reduction of hair in just 3-5 treatments using our handset, with complete results after 8-12 weekly treatments. However, results can vary from person to person.

How often do I need to use it?

We recommend using your handset once or twice a week for the first 8 weeks. After this period we recommend using your handset twice a month, for 2 months or until satisfied. If you would like to maintain hairless, smooth skin, we recommend using your handset once every 2 to 6 months, or as needed.

Do I have to shave before using the product?

Yes, we recommend shaving the areas you wish to target before using your handset.

Which hair removal methods can I use between treatments?

Between your treatments, you should only shave when required. We recommend never waxing, plucking, or epilating as these hair removal methods remove the entire root, which is what absorbs our handset's light during the treatment.

I have a skin condition.

If you have a certain skin condition it's best to consult with your doctor prior to using a product. We also welcome you to reach out to us prior to purchasing the product.

Can I use this product before or after tanning?

If you had an intense tanning session recently, we must recommend waiting 2 weeks before using your handset. Please also wait at least 48 hours to tan after using your handset. Artificial tan should also not be on your skin whilst using your handset.

Still, have some questions?

Feel free to reach out to us via social media or via email at support@diamondskinpro.co and one of our team members will be happy to assist!