Money-Back Guarantee

This 90 day money-back guarantee applies to Diamond IPL Laser Hair Removal Machine only.

How to claim your money back:


1. To be eligible to claim a refund, individuals must have purchased Diamond IPL Laser Hair Removal Machine from www.diamondskinpro.com

2. On the day your order is delivered, email a customer care representative at support@diamondskinpro.co a blank email with the subject line "90 Day Money-Back Guarantee". This will activate your money-back guarantee. Please note, if your guarantee is not registered as per this step it will be deemed invalid.

3. Trial our handset for at least 70 days from date of purchase, but for no more than 90 days.

3. If you are not completely satisfied by the performance of our handset, email a customer care representative via the same email requesting a refund as per our money-back guarantee.

4. Once approved, return the product (in its original packaging) via a trackable mail service to the address provided by our customer care representative.

5. Incomplete, indecipherable or illegible claims will be deemed invalid.

Real postage costs for the sending and return of our Diamond IPL Laser Hair Removal Machine are the full responsibility of the Claimant and will not be refunded.

6. Once returned, the product purchase price will be refunded to you.