To track your order please use your order number sent to you in the order confirmation email immediately after the purchase. Do not put your tracking number. Please also use the same email address you made a purchase with. If you had trouble receiving this email please check your spam folder first, otherwise contact our support team.

Please note, due to COVID-19 the operations of our international shipping partners, as well as your national post, may be staggered. If your tracking information does not update for few days, this means the order is still being processed at its current location. On the occasion these delays can be 5-10 days. Please be assured your order is still on the way and we are working closely with our logistics partners to ensure it gets processed and delivered to you as soon as possible considering the circumstances. We are aware of the situation and there is no need in notifying our support team.